Privacy Policy for https://foundation-repair.storysurge.net
Introduction
Welcome to https://foundation-repair.storysurge.net (referring to our company as ‘Foundation Repair’ or ‘we’). We are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy explains how we handle your data, ensuring transparency and adherence to international privacy standards. By using our website, applications, and services, you consent to the practices described herein.
Scope
This policy encompasses all aspects of our online presence, including but not limited to:
- Our official website at https://foundation-repair.storysurge.net
- Mobile applications developed by us
- Online services and tools offered through our platform
- Interactive features on our websites, such as contact forms and comment sections
Please note that this policy does not cover third-party platforms or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.
Processing Activities
This Privacy Policy outlines our practices for various user interactions:
- Authorized User Accounts: If you create an account with us, we will collect and store your account credentials, profile information, and any data associated with your account activities.
- Website Visitors: When you visit our websites, we may gather non-personal data like browser type, device information, IP addresses, and page interactions for analytics and improvement purposes.
- Communications: We communicate with users through various channels, including email, phone, SMS, or newsletter subscriptions. You have the option to opt-out of receiving these communications at any time.
Personal Data Collection
We collect several categories of personal data (referred to as ‘Personal Data’ or ‘your information’) for different purposes:
Account and User Information:
- Username or unique identifier
- Contact details (email, phone number)
- Address and shipping information
- Login credentials (password hashes)
Payment and Financial Details:
- Payment method information (card numbers, expiration dates, CVV codes)
- Billing and transaction history
- Financial records for services rendered
Purchase and Order Data:
- Product/service preferences
- Purchase frequency and history
- Order tracking information
Mobile Device Identifiers:
- Unique device identifiers (UDIDs or similar)
- Mobile network operator details
- Location data from mobile devices
Location Data:
- GPS coordinates, especially when using our location-based services
- Information about the region/city where you are located
Feedback and Reviews:
- Comments, reviews, and ratings you provide on our platforms
- Feedback forms filled out by users
Social Media Interaction:
- User profiles and bios linked to your social media accounts (if publicly shared)
- Interactions with our content or services on social media platforms
Product Interaction Data:
- Products viewed or added to a cart
- Search queries conducted on our sites
- Engagement with product features or tools
Cookies and Tracking Technologies
We employ cookies and similar tracking technologies for various purposes, ensuring an enhanced user experience while respecting your privacy:
- Strictly Necessary Cookies: These are essential for navigation and functionality. They allow us to recognize you as a user and maintain session continuity on our sites.
- Preference Cookies: We use these to remember settings or preferences you’ve made, such as language selection or layout choices.
- Analytics Cookies: These enable us to gather analytics data, track website performance, and understand user behavior. Third-party analytics providers may also set cookies through our platforms.
Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.
Data Retention and Deletion
We follow strict data retention policies in compliance with legal requirements and business needs:
- Personal Data is retained as long as necessary for the fulfillment of the purposes it was collected for, or as required by law.
- Once the purpose for data collection is no longer applicable, we securely delete or anonymize the data to prevent re-identification.
- Our data retention periods are regularly reviewed and updated to ensure compliance with evolving legal standards.
Security Measures
Foundation Repair has implemented robust security measures to safeguard your Personal Data:
- Data Encryption: We use encryption protocols for data in transit and at rest, ensuring secure communication and storage.
- Secure Processing: Our third-party service providers adhere to strict security standards, employing secure processing methods for any data they handle on our behalf.
- Access Controls: Only authorized personnel have access to sensitive information, and we regularly review and update access permissions.
Children’s Privacy
We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit Personal Data from minors. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.
Your Rights (depending on your jurisdiction)
Your privacy rights vary depending on the location from which you access our services. Here are some common rights:
- Access and Correction: You can request access to the Personal Data we hold about you and seek corrections if it is inaccurate or incomplete.
- Data Erasure (Right to be Forgotten): In certain jurisdictions, you have the right to request the deletion of your data where there are no legitimate grounds for retaining it.
- Object to Processing: You have the option to object to the processing of your data for specific purposes, such as marketing or profiling.
- Data Portability: Some regions allow you to request a copy of your data in a portable format, enabling you to transfer it to another service provider.
Changes to Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes through various channels, including website announcements and email notifications.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
- Email: [email protected]
- Phone: +1 (123) 456-7890
We appreciate your trust in using our services, and we remain committed to protecting your privacy.